Strategic Plan 2025-27

 

BPI approved its Strategic Plan for 2025-27, that reflects the Bank’s purpose in keeping the focus on clients, employees and society, being bold in the Bank’s transformation and persistent on the path of growth.

The three strategic lines are:

Get Closer

    … to Clients – always focusing on the Client
    … to Employees – attract and develop talent
    … to Society – intervene with the ability and experience of Fundação “la Caixa”.

 

Transform

  • Establish technological basis for the future (Data architecture and API-fication)
  • Evolve processes towards “Zero Operations”
  • Continue (r)evolution in IT, operations and processes on the way to a “cognitive bank”

 

Grow

  • Be even stronger in mortgages, Private Banking and large corporates
  • Grow in SME’s and Individuals’ businesses
  • Finance transition to sustainability

With this Strategic Plan, BPI wants to keep anticipating the future, combining technological advances and human relationships in an increasingly better and distinct Client’ experience.

BPI’s mission to contribute to the financial wellbeing of clients and to the sustainable progress of society will be fulfilled, grounded in the values of quality, trust and commitment towards clients and employees.

BPI 2025-27: GET CLOSER, TRANSFORM, GROW.