Cookies Policy

To facilitate and enhance your browsing experience on its websites, BPI uses cookies and/or other similar technologies that may collect certain data and information about website users.

Therefore, to provide users with all the information necessary for safe browsing, this policy contains information on the cookies used on BPI websites, who they belong to and how to configure or deactivate them.

Cookies are small text files containing relevant information that are downloaded by the access device (computer, mobile phone/smartphone or tablet) through the browser when the user visits a website.

By increasing the speed and efficiency of responses and eliminating the need to repeatedly enter the same information, the cookies used by the Bank make it possible to improve the performance and browsing experience of its users. Cookies not only help websites recognise the users' device the next time they visit but are also essential to their operation. The cookies used by BPI on all its websites do not collect any personally identifiable information that would allow the user to be identified. However, by cross-referencing the information collected here with information held in the databases of third parties that place cookies on our website, users may be identified by those same entities.

Users can always set their browser to notify them when they receive cookies and to block them from entering the system. Please note that if you do not use certain cookies, you may not be able to access some areas of BPI's websites.

BPI uses different types of cookies, depending on their intended purpose, as described below:

Essential cookiesAllow the user to browse the website and use the various options or services available on it, including those used to manage and operate the website and guarantee its features and services. We use these cookies to identify your access to the Client area (or to recognise the language you have selected) and, without them, the products and services we offer may not function correctly. Some cookies are essential for accessing certain areas of BPI websites, enabling navigation and the use of its applications, such as access to secure areas of the website by logging in. Failure to allow their use may adversely affect your experience.
Functionality or preferences cookiesFunctionality cookies allow us to remember your preferences for browsing websites so that you don't have to reconfigure and personalise them each time you visit. We use these cookies to store data from previous visits or your favourites.
Analytical cookiesThese are cookies used by BPI and/or authorised third parties to collect essential information to analyse the website use (such as the number of visits). We also use them to improve your browsing experience. These cookies are used to analyse user behaviour on websites and monitor their performance, to know which pages are most popular, which method of linking between pages is most effective, or to determine why some pages return error messages. These types of cookies are only used to create and analyse statistics. They do not collect any personal information.
Advertising cookies

These are cookies used by BPI and/or authorised third parties that allow us to personalise the advertising you see so that it is useful to you. These cookies are used to analyse user behaviour on the websites so that we can tailor the offer to highlight items or services that may be of interest to you.

Using cookies for remarketing

Some of BPI's advertising partners, including Google, Facebook, LinkedIn and Twitter, among others, use cookies to advertise our products and services on their respective websites or social networks. For example, remarketing cookies enable these partners to collect information about users' visits to our websites and to track their browsing behaviour to display personalised advertising on the relevant websites according to their preferences and searches.

Information about user activity on BPI websites may be stored and combined with other information collected by our partners on other websites and applications where the user has consented to the use of cookies. This information is used to create and/or supplement a profile of those users. The profiles created may be used by the Bank's advertising partners as part of their activities. These cookies do not directly store personal information. They are used to identify the user's browser and Internet device.

Advertising partners may be able to identify users of the BPI Website by cross-referencing the information collected here with information in their databases if the user is a client of a service provided by one of those partners.
The advertising cookies used by BPI and third parties can be found here.


In terms of duration, there are also two types of cookies:

Persistent cookiesThese are cookies that are stored in the browser on the access device (computer, mobile phone, smartphone or tablet) and are used when the user visits a BPI website again. They are generally used to help BPI provide a more personalised service by guiding browsing according to the user's interests.
Session cookiesThese are temporary cookies that are generated and available until the session is closed. The cookies will not be stored the next time the user accesses the browser. The information obtained allows us to manage sessions, identify problems and improve the browsing experience.


Finally, BPI may use its own cookies or those of third parties:

First-party cookiesThese are cookies set by BPI, which is responsible for the public website you are visiting.
Third-party cookiesThese are cookies that are generally sent to the user's terminal from a computer or domain not managed by BPI, but by another entity that processes the data obtained through the cookies. You can find out which of the Bank's service providers use cookies on the public website here.


BPI may also use cookies when newsletters/emails are opened for statistical purposes to determine whether they are opened and to track clicks on links or advertisements within the newsletter. The User can always opt out of receiving newsletters and emails by clicking on the option available in the footer.
The features of cookies and similar technologies used on BPI websites may change without prior notice to users. This may affect the type of data and information collected, the purposes for which it is collected, the length of time it is stored, etc.

Users may disable some or all cookies at any time by following the instructions on the "Manage the use of cookies" page. If you disable cookies, BPI websites may not function properly.


Changes to the Cookies Policy:

BPI reserves the right to adjust or make changes to this Cookie Policy at any time, and such changes will be duly published by BPI, including on its website.